Terms & Conditions

Returns

If customers receive damaged or faulty goods, we will replace the item free of charge. We must be notified within three days of receipt and any faulty items must be returned to us.

Placed Orders

Orders may be placed by fax or online. Where applicable VAT is included.

Security

All transactions taking place within the shop are conducted inside a secure server area. From the moment you arrive at our website until you leave your privacy is assured. All credit card transactions take place courtesy of Barclays Merchant Services and sagepay formally protx, one of the world's leading secure online credit card processors. Should you still not feel comfortable ordering online please order by fax or by post.

Privacy

We respect your rights to privacy and will NOT pass on any information you give us to a third party.

Statutory Rights

Your statutory rights remain unaffected by our terms and conditions. All terms, conditions and sales are governed by and construed in accordance with English law and all parties submit to the exclusive jurisdiction of the English Courts.

Orders from outside the UK

We are prepared to supply orders to any part of the world. However, for orders outside the EU the distribution costs will vary considerably for each country. If you would like a quotation for any order outside the EU please email us at enquiries@mornflake.com

Other Enquiries

If you have any questions which cannot be answered on our website, please email us at enquiries@Mornflake.com or write to us at:

Mornflake, North Western Mills, Crewe, Cheshire CW2 6HP

All goods are delivered throughout the UK mainland, please allow up to 14 days for delivery.

Delivery costs are £4.00 for up to a £20.00 order value and £2.00 for an order between £20.00 and £40.00. Free delivery on orders over £40* excluding customers in the Scottish and Northern Ireland who will have a surcharge to pay as stated below†. All delivery charges are inclusive of VAT.

*Maximum spend £100 per customer
For customers in N.I. and Scotland the following surcharges will be added:
Scottish Mainland £5
Scottish Highlands £10
Scottish Offshore £25
Northern Ireland £25