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Terms & Conditions

 

Returns

If customers receive damaged or faulty goods, we will replace the item free of charge. We must be notified within three days of receipt and any faulty items must be returned to us.

Placed Orders

Orders may be placed by phone – 01270 213 261 or online. Where applicable VAT is included.

Security

All transactions taking place within the shop are conducted inside a secure server area. From the moment you arrive at our website until you leave your privacy is assured. All credit card transactions take place courtesy of Barclays Merchant Services and sagepay formally protx, one of the world’s leading secure online credit card processors. Should you still not feel comfortable ordering online please order by fax or by post.

Privacy

We respect your rights to privacy and will NOT pass on any information you give us to a third party.

Statutory Rights

Your statutory rights remain unaffected by our terms and conditions. All terms, conditions and sales are governed by and construed in accordance with English law and all parties submit to the exclusive jurisdiction of the English Courts.

Orders from outside the UK

We are prepared to supply orders to any part of the world. However, for orders outside the UK the distribution costs will vary considerably for each country. If you would like a quotation for any order outside the UK please email us at enquiries@mornflake.com

Other Enquiries

If you have any questions which cannot be answered on our website, please email us at enquiries@mornflake.com or write to us at:

Mornflake, North Western Mills, Crewe, Cheshire CW2 6HP

Competitions

If you choose to enter any of the competitions on this site, it is assumed that you have carefully read the following terms and conditions and agree to adhere to them.

  1. All competitions are organised by Mornflake, North Western Mills, Crewe, Cheshire, CW2 6HP, England.
  2. In the event of a dispute with regard to a competition or its outcome, the decision of Morning Foods Ltd is final and no correspondence will be entered into.
  3. Morning Foods Ltd reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of the above terms and conditions. An entrant must be resident in the United Kingdom and aged 18 or over.
  4. An entrant must not be an employee or contractor of Morning Foods Ltd or any person directly or indirectly involved in the organisation or running of the competition, or their direct family members. Morning Foods Ltd reserves the right to verify the eligibility of all entrants.
  5. In the event that any competition entrant is disqualified, Morning Foods Ltd in its sole discretion may decide whether a replacement should be selected. In this event, any further entrant will be selected on the same criteria as the original entrant and will be subject to these rules.
  6. Only one entry per person per competition is allowed and multiple entries will result in an entrant being disqualified. Where a winner has been selected and Morning Foods Ltd discovers or has reasonable grounds to believe the winner has made more than one entry, Morning Foods Ltd reserves the right to select an alternative winner. Any further entrant will be selected on the same criteria as the original entrant and will be subject to these rules.
  7. All competition entries must be received by the closing date specified on the competition entry page. Any entries received after this date will be automatically disqualified.
  8. Winners will be drawn randomly from all qualifying entries posted within 28 days of the closing date, unless otherwise specified on the competition entry page. In all matters, the decision of the judge(s) and Morning Foods Ltd shall be final and no correspondence or discussion shall be entered into.
  9. Winners will be notified within 28 days of the closing date of the competition. Should the prize notification be returned as undeliverable, or a reply to the notification be received after the allotted time, the prize winner will be disqualified and an alternative winner will be selected. If more than one prize is awarded, only one prize per entrant will be awarded. Morning Foods Ltd reserves the right to publish the names of competition winner(s) online on the associated company brand’s websites or through the relevant print media.
  10. Winners are required to take part in promotional activity by providing a photograph with the prize and Morning Foods Ltd reserves the right to use the names and addresses of winners in any publicity.
  11. Claims for prizes must be made within the time specified on the prize notification. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternative winner. Prizes are non-transferable and there is no cash alternative. Morning Foods Ltd reserves the right to substitute prizes of equal or greater value at any time.
  12. Prizes are awarded at the discretion of Morning Foods Ltd and no prizes will be awarded as a result of improper actions by or on behalf of any entrant.
  13. Morning Foods Ltd cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the competition or as a result of accepting any prize.
  14. Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the individual’s prior consent.
  15. The competition and the terms and conditions of this agreement will be governed by English law.
  16. You can contact us in relation to any competition by writing to Mornflake, North Western Mills, Crewe, Cheshire, CW2 6HP, England.

Offers and Promotions

  • This offer is only available through purchases on the Mornflake online shop on Mornflake.com.
  • This offer is for solely the Mornflake Crispy Muesli range named and no other products.
  • Individual website purchases are limited to £100 per customer.
  • Customers must spend over £15 after the discount has come into effect to qualify for Free Delivery.
  • The above offer does not constitute a legally binding contract and Morning Foods reserves the right to cancel orders should they not comply with the above terms and conditions.