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Terms & Conditions

 

Returns

If customers receive damaged or faulty goods, we will replace the item free of charge. We must be notified within three days of receipt and any faulty items must be returned to us.

Placed Orders

Orders may be placed by fax or online. Where applicable VAT is included.

Security

All transactions taking place within the shop are conducted inside a secure server area. From the moment you arrive at our website until you leave your privacy is assured. All credit card transactions take place courtesy of Barclays Merchant Services and sagepay formally protx, one of the world’s leading secure online credit card processors. Should you still not feel comfortable ordering online please order by fax or by post.

Privacy

We respect your rights to privacy and will NOT pass on any information you give us to a third party.

Statutory Rights

Your statutory rights remain unaffected by our terms and conditions. All terms, conditions and sales are governed by and construed in accordance with English law and all parties submit to the exclusive jurisdiction of the English Courts.

Orders from outside the UK

We are prepared to supply orders to any part of the world. However, for orders outside the UK the distribution costs will vary considerably for each country. If you would like a quotation for any order outside the UK please email us at enquiries@mornflake.com

Other Enquiries

If you have any questions which cannot be answered on our website, please email us at enquiries@mornflake.com or write to us at:

Mornflake, North Western Mills, Crewe, Cheshire CW2 6HP

Competitions

MORNFLAKE X AGA – SOCIAL MEDIA GIVEAWAY 

Let us take care of your next breakfast, lunch or dinner party this winter. We’ve partnered with our good friends and kitchen masters, AGA, to bring you a bunch of cooking essentials and delicious Mornflake goodies.

Prize worth more than £100.

How To Enter 

Simply follow or like @mornflake AND @aga_cookers on Instagram or Facebook and tell us what you’d make with your prize in the comments of the relevant post.

Prize Features

1 x Mornflake Gluten Free Superfast Oats 500g
1 x Mornflake Organic Superfast Oats 750g
1 x Mornflake Creamy Superfast Oats 5–g
1 x AGA Utility Double Oven Gloves in Raspberry Red
1 x AGA Utility Kitchen Cloth in Raspberry Red
1 x AGA Utility Apron in Raspberry Red
1 x 16 cm AGA Saucepan with lid
1 x 16cm Sauce Pot with Lid

Terms & Conditions 

  1. No purchase necessary to enter the competition.
  2. This competition is open to residents of the United Kingdom aged 18 years or over. Employees of the Promoter and AGARangemaster Ltd,  parent companies, subsidiaries, affiliates or other parties, including but not limited to Mornflake and AGA Rangemaster Ltd in any way involved in the development, production, or distribution of this competition, as well as the immediate family (spouse, parents, siblings, children) and household members of each such employee and/or authors, are not eligible to participate in the Promotion.
  3. This competition will commence at 8am on Friday 16 February 2018 and all entries must be received by 11:59pmThursday 1 March. The Promoter accepts no responsibility for any entries that are incomplete, illegible, corrupted or fail to reach the Promoter by the relevant closing date for any reason. Entries via agents or third parties are invalid.
  4. To enter, entrants must follow/like @mornflake AND @aga_cookers on Instagram or Facebook and write what they’d make with the prize in the comments section of the relevant post.
  5. The winner will be chosen by a representative of Mornflake on Friday 2 March 2018. There is one prize to be won and the winner will be selected at random. The prize consists of 1 x Mornflake Gluten Free Superfast Oats 500g pack, 1 x Mornflake Organic Superfast Oats 750g pack, 1 x Mornflake Creamy Superfast Oats 500g pack, 1 x AGAUtility Double Oven Gloves in Raspberry Red, 1 x AGA Utility Kitchen Cloth in Raspberry Red, 1 x AGA Utility Apron in Raspberry Red, 1 x 16 cm AGA Saucepan with lid, 1 x 16cm Sauce Pot with Lid.
  6. The Promoter’s decision is final.
  7. The prizes are non-transferrable and no cash alternative will be offered.
  8. Prize is subject to availability. In the event of unforeseen circumstances, the Promoter reserves the right (a) to substitute alternative prizes of equivalent or greater value and (b) in exceptional circumstances to amend or foreclose the promotion without notice.
  9. The winner will be notified via social media on Friday 2 March 2018. The winner must claim their prize within 1 dayof the Promoter sending notification. If the prize is unclaimed after this time, it will lapse and a substitute winner will be selected in accordance with these rules. Prizes must be delivered to a UK address.
  10. The winners agree to take part in reasonable post event publicity and to the use of their names and photographs in such publicity.
  11. These terms and conditions are governed in accordance with the laws of England and Wales.
  12. By entering the competition each entrant agrees to be bound by these terms and conditions.
  13. The Promoter is Mornflake, North Western Mills, Crewe, CW2 6HP.

Offers and Promotions

  • This offer is only available for new Mornflake customers who have never bought from the previous or current online shop before.
  • The offer only applies to your first order and not subsequent orders.
  • Individual website purchases are limited to £100 per customer.
  • The above offer does not constitute a legally binding contract and Morning Foods reserves the right to cancel orders should they not comply with the above terms and conditions.