Frequently Asked Questions

Here at Mornflake, we often get asked lots of interesting questions about how we go about making our lovely products.

With over 300 years of milling experience, we like to think we know a thing or two about our cereals! Hopefully you find the answer you’re looking for below. If not, please get in touch via our contact page, we love to hear from you.

  • Our Products

    • Where Can I Buy Your Products?

      We endeavour to get our fantastic cereals into as many of your local stores as possible. Visit each product page under the products section to see specific stockists. If your retailer does not currently stock Mornflake cereals, please ask them to do so! In the meantime, all our products are available through our website or by mail order at the address on our contact page.

    • What New Recipes Are Currently In Development?

      We are always looking to make the best possible cereals that our customers will love. Look out for new products on this website & in your local shops. 

      We'd love to hear of any ideas you have for new cereals or for recipes using our products - please get in touch via the contact page.

    • How Are Mornflake Organic Cereals Certified?

      All Mornflake Organic products are certified by the Organic Food Federation, one of the UK's leading Organic certification bodies. As such, all our Organic products meet stringent Organic regulations covering all aspects of production; from the farm, to the mill, to your grocer. Further information on the applicable certification standards can be found on the OFF website: www.orgfoodfed.com/index.html

  • Delivery

    • What are your delivery charges?

      For goods delivered throughout mainland UK:

      Delivery on orders over £40* is free of charge.

      For products under £40, delivery costs are £7.74 for up to 20kg and 31p for each extra kilogram or part thereof. All delivery charges are inclusive of VAT.

      *Maximum spend £100 per customer

    • How long does shipping take?

      For all goods delivered throughout the UK mainland, please allow up to 14 days for delivery. 

    • I live outside of the UK, can I still receive Mornflake products?

      We are happy to supply orders to any part of the world. However, for orders outside the EU distribution costs and shipping durations vary considerably for each country. If you would like a quotation for any order outside the EU please email us at enquiries@mornflake.com

  • Ingredients

    • What Is The Link Between Oats And Cholesterol?

      Oats are one of mother nature's ways to reduce cholesterol. That said, to experience the benefits you'll also need to ensure that the rest of your diet is low in saturated fat and that you enjoy a healthy lifestyle.

      Oats contain soluble fibre, which can reduce your low-density lipoprotein (LDL), the "bad" cholesterol. Soluble fibre appears to do this by reducing the absorption of cholesterol in your intestines.

    • What Are Wholegrain Cereals?

      Wholegrain foods are made from the entire grain rather than just one part of it. Over the centuries, we have developed our milling techniques to ensure that the entire grain is optimally milled to produce the very best wholegrain cereals. Research shows that people with healthy hearts tend to eat more wholegrain foods, so our oats can provide the perfect choice for a healthy lifestyle.

    • Do Oats Contain Gluten?

      Unfortunately, there is no short answer to this question! As such, we've put information on the gluten content of our products within the 'allergy advice' section of each product page. We've also created a dedicated page with further information on this and our Gluten Free product range.

    • Do You Change Your Ingredients?

      From time to time we make improvements to our recipes, which may result in changes to the ingredients list and/or allergy advice from that stated on this site.

      We always update our packaging to ensure it is accurate and aim to keep this website updated with the latest information about our products. However, for this reason we are unable to accept liability for any incorrect information that may have inadvertently been displayed on this website. If you have any special dietary needs, we advise you to read the label on the pack carefully and get in touch with us if you have any questions.

  • Recycling

    • Can I recycle my Mornflake cereal pack?

      We are full members of the On Pack Recycling Label (OPRL) scheme to ensure that clear and accurate packaging recycling information is provided to our customers / consumers. Recycling information for all of our products are outlined on the packs themselves.